Eligibility for Refunds
We offer refunds under the following conditions:
- Services not delivered as per the agreed scope and timeline.
- Technical issues or errors on our end that prevent service completion.
- Cancellation within 7 days of project initiation, provided no substantial work has been done.
Refund Process
To request a refund:
- Contact our support team at infotech@arino.com or call +44 454 7800 112.
- Provide details of your order and reason for refund.
- Our team will review and process within 5-7 business days.
- Refunds will be issued to the original payment method.
Exceptions
Refunds are not available for:
- Completed projects or services fully delivered.
- Third-party costs incurred (e.g., advertising fees).
- Change of mind after work has commenced.
Contact Us
If you have any questions, reach out to us. We're here to help!